The 10 Worst Solar Companies In Texas TX

If you’re looking into residential or commercial solar power in Texas, you’re probably trying to lower your electric bills, lock in predictable energy costs, and avoid problems down the line. Texas has a massive solar market, thanks to high sunlight levels, rising utility prices, and aggressive sales activity.

What many homeowners don’t realize is that not every provider operates with the same standards. Some companies struggle with poor installation quality, unclear financing terms, missed production estimates, or long delays that leave customers frustrated and financially exposed.

This article answers the question directly: which solar providers in Texas have built a reputation for disappointing customers based on complaints, legal actions, contract issues, and recurring service problems. I’m not here to bash solar as a whole. I’m here to help you understand where things often go wrong so you can avoid expensive mistakes.

10 Poorly Rated Solar Companies In Texas

Before breaking down each provider, here’s a high level comparison to help you spot patterns. These companies are all legitimate businesses that have operated in Texas, but each has faced consistent criticism related to service quality, pricing transparency, or post installation support.

ADT Solar (Formerly Sunpro Solar)

ADT Solar entered the Texas market after acquiring Sunpro Solar, promising stronger backing and improved service standards. While the brand recognition helped sales, many Texas customers reported that the transition caused operational issues rather than improvements.

One recurring concern involves installation timelines. Homeowners often signed contracts with estimated completion dates of 60 to 90 days, only to see projects stretch well beyond six months. In Texas, where homeowners may be paying both utility bills and solar loan payments during delays, this overlap creates immediate financial stress.

Another common issue is system performance. Customers reported solar arrays producing less power than projected, especially during peak summer months when Texas energy demand is highest. In several cases, homeowners discovered that system sizing was inaccurate for their household usage, leaving them dependent on the grid despite investing heavily in solar.

Billing confusion also appears frequently in customer complaints. Some homeowners reported being charged before systems were fully operational, while others struggled to get clear answers about monitoring data or warranty coverage.

Key issues reported by customers include:

• Installation delays extending past contract estimates
  
• Confusion over loan start dates
  
• Lower than promised energy production
  
• Slow response from service departments
  

Vivint Solar

Vivint Solar built much of its business around solar leases and power purchase agreements. In Texas, this model attracted homeowners looking for low upfront costs, but it also introduced long term obligations that many customers later regretted.

A major complaint involves contract clarity. Homeowners often signed 20 to 25 year agreements without fully understanding escalation clauses. These clauses allow the monthly payment or per kilowatt rate to increase annually, sometimes outpacing local utility rate increases.

Sales practices also receive criticism. Multiple customers reported high pressure sales tactics, including limited time offers that encouraged signing before fully reviewing contract terms. In some cases, homeowners felt misled about their ability to buy out or cancel agreements if they sold their homes.

Service response is another recurring issue. Customers reported delays when requesting inverter replacements or system inspections, leaving systems offline for extended periods.

Common customer concerns include:

• Long term contracts with annual payment increases
  
• Difficulty exiting agreements
  
• Pressure during the sales process
  
• Delayed service repairs
  

Freedom Solar Power (Texas Specific Complaints)

Freedom Solar Power has a strong presence in Texas and promotes itself as a premium installer. While many customers report positive experiences, a notable number of Texas homeowners have raised concerns that place the company on this list.

Pricing transparency is one issue that appears repeatedly. Some customers reported difficulty comparing quotes because of bundled pricing structures that included equipment, installation, and service in ways that made line item comparisons challenging.

Another concern involves service response times. Texas weather, including hail storms and extreme heat, can damage panels and inverters. Some homeowners reported waiting weeks for inspection or repair appointments, which directly affected system output and savings.

A few customers also noted that projected savings were based on ideal conditions that didn’t reflect shading, roof orientation, or actual usage patterns.

Reported issues include:

• Complex pricing structures
  
• Slower repair timelines after weather events
  
• Savings estimates that felt optimistic
  
• Limited flexibility after contract signing
  

Titan Solar Power

Titan Solar Power operates as a large scale installer using subcontracted crews in many markets, including Texas. This model allows rapid expansion but can introduce quality control issues.

Several Texas homeowners reported inconsistent installation quality. Problems ranged from poorly sealed roof penetrations to wiring issues that required follow up inspections. In a state prone to heavy rain and storms, improper sealing can lead to roof leaks that become costly repairs.

Warranty handling is another area of concern. While Titan offers warranties on workmanship, customers reported difficulty getting warranty claims processed promptly. Some homeowners said they were bounced between Titan and equipment manufacturers when issues arose.

Customers have also mentioned limited communication during the post installation phase, especially when systems required adjustments or inspections.

Common issues include:

• Installation quality inconsistencies
  
• Slow warranty claim resolution
  
• Communication gaps after installation
  
• Dependence on subcontractors
  

Pink Energy (Formerly PowerHome Solar)

Pink Energy, previously known as PowerHome Solar, has been one of the most controversial solar companies operating in multiple states, including Texas. The company faced lawsuits and regulatory scrutiny related to sales practices and system performance claims.

Many Texas customers reported being promised dramatic reductions in electric bills, sometimes claiming near elimination of utility costs. In practice, these systems often produced far less energy than advertised, leaving homeowners with both loan payments and ongoing utility bills.

Financing disputes are another major concern. Some customers reported being enrolled in loan programs without clear explanations of interest rates, payment schedules, or system ownership.

System failures, including inverter malfunctions and monitoring issues, were also commonly reported, with limited support provided to resolve them.

Key complaints include:

• Misleading savings claims
  
• Financing terms not clearly explained
  
• System underperformance
  
• Legal disputes and unresolved service issues
  

Momentum Solar

Momentum Solar is known for aggressive door to door sales, particularly in suburban Texas neighborhoods. While the company has installed many systems, its sales approach has led to a high volume of complaints.

Homeowners often reported feeling rushed through the decision process. Some said sales representatives focused heavily on federal tax credits without explaining eligibility requirements, leading to confusion when expected refunds didn’t materialize.

Production estimates were another issue. Several customers reported that their systems generated less power than projected, especially during periods of high household usage.

Post installation support also received criticism, with delays in addressing monitoring issues or equipment alerts.

Common concerns include:

• High pressure sales tactics
  
• Overstated tax credit explanations
  
• Production estimates that fell short
  
• Delayed follow up service
  

Sunrun

Sunrun is one of the largest residential solar providers in the United States and has a significant footprint in Texas. The company primarily offers lease and power purchase models, which appeal to homeowners seeking minimal upfront costs.

Customer service delays are among the most frequent complaints. Texas homeowners reported long wait times for service appointments, particularly for inverter replacements or monitoring issues. In some cases, systems remained offline for months, reducing expected savings.

Another concern involves contract complexity. Customers reported difficulty understanding maintenance responsibilities and what happens at the end of lease terms.

While Sunrun systems often perform well initially, long term support has been a point of frustration for many Texas customers.

Reported issues include:

• Slow response to service requests
  
• Extended system downtime
  
• Complex lease terms
  
• Limited flexibility for system upgrades
  

SolarCity Legacy Systems (Tesla Acquired)

SolarCity systems installed before Tesla’s acquisition still operate on many Texas homes. While Tesla no longer installs SolarCity branded systems, homeowners continue to deal with legacy equipment and contracts.

One common issue involves aging inverters and monitoring hardware. As equipment reaches the end of its lifespan, replacement costs can fall on homeowners, depending on contract terms.

Customer support transitions have also been challenging. Some homeowners reported difficulty accessing service records or getting timely repairs after the acquisition.

Legacy system owners also reported challenges upgrading or expanding systems to meet increased household energy needs.

Common complaints include:

• Aging equipment failures
  
• Difficulty obtaining service support
  
• Limited upgrade options
  
• Confusion over warranty coverage
  

Trinity Solar

Trinity Solar operates primarily through solar leases, and while it has a smaller presence in Texas compared to other states, customer complaints still surface.

Contract clarity is a major issue. Some homeowners reported not fully understanding payment escalation terms or system ownership status. Others noted that costs increased over time without corresponding increases in system output.

Installation quality has also been cited, with some customers reporting aesthetic issues or roof concerns that required follow up.

Common issues reported:

• Lease terms misunderstood
  
• Payment increases over time
  
• Installation follow ups required
  
• Limited customization options
  

Longhorn Solar

Longhorn Solar is a regional installer in Texas that has served both residential and commercial clients. While smaller companies can offer personalized service, limited scale can also create problems.

Some customers reported missed maintenance follow ups and slower response times compared to larger providers. Others noted challenges scheduling inspections or repairs during peak seasons.

While not as widely criticized as national providers, Longhorn Solar appears on this list due to recurring service limitations reported by customers.

Reported concerns include:

• Limited service capacity
  
• Missed follow up appointments
  
• Slower response during high demand periods
  
• Resource constraints for repairs

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Conclusion

Texas homeowners have more solar options than ever, but choice doesn’t always equal quality. The companies listed above are legitimate providers that have installed real systems across the state, yet each has developed a pattern of complaints that should raise red flags for anyone considering solar power.

The most common issues across poorly rated providers include unclear contracts, optimistic savings estimates, delayed installations, and slow service after the system goes live. Solar is a long term investment that affects your roof, your finances, and your energy independence. Taking the time to understand these warning signs can save you years of frustration and thousands of dollars.

If you’re considering solar in Texas, focus on transparency, verified production data, and realistic timelines. Ask hard questions before signing anything. The right provider will welcome scrutiny, explain every detail clearly, and stay responsive long after the panels are installed.

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Frequently Asked Questions

How can I check if a Texas solar installer is financially stable before signing a contract?

One practical step is to look beyond marketing claims and check how long the company has operated under its current name. Frequent rebranding can be a warning sign. You can also review state business filings, active lawsuits, and whether the installer relies heavily on subcontractors. A financially stable company is more likely to honor long term warranties and stay available for service years after installation.

What happens if my solar company goes out of business in Texas?

If an installer shuts down, your solar system does not stop working, but support becomes limited. Manufacturer warranties on panels and inverters usually remain valid, while workmanship warranties often disappear. In Texas, homeowners may need to hire third party solar technicians for repairs, which can increase maintenance costs over time.

Are solar savings estimates legally binding in Texas contracts?

In most cases, energy production and savings projections are not guaranteed. They are typically listed as estimates based on assumptions about sunlight, roof angle, and household usage. Unless a contract includes a specific production guarantee in writing, Texas homeowners should treat savings figures as best case scenarios rather than promises.

How do Texas utility rules affect solar system performance and billing?

Texas uses a deregulated electricity market in many areas, which means net metering policies vary by utility provider. Some utilities credit excess power at wholesale rates rather than retail rates, reducing expected savings. This is why system sizing and utility plan selection matter as much as panel quality.

Can I switch solar companies for maintenance if I’m unhappy with my installer?

Yes, you can hire independent solar service companies in Texas for inspections, repairs, and monitoring support. However, third party service does not replace lost workmanship warranties from the original installer. This makes it important to confirm whether your contract allows outside maintenance without affecting equipment warranties.